Friday, April 30, 2010

Toshiba Support

Need to have a laptop fixed. I sent it to a local repair place. Toshiba sent a bad motherboard to replace the bad motherboard with. They would not send another one. Need to send laptop to toshiba themselves for repair. Would not give me a shipping label via email, so I need to pay for shipping just to get this unit out the door.

Guy who I spoke with at Toshiba was "trying" to be helpful, but ultimately made things hard and made me repeat myself several times. Dumb support is not better than no support. Please note this.
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