How can I make money when I don't have any money?!? I hate banks, and their fucking fees. Oh, and customers suck too. Bekow is a letter to one such moron.
Backstory: They placed an order in the morning. Later in the evening, they wanted to cancel. I explained I was going charge a $15 fee because of the money I was going to loose from the charge and the refund. Below is the letter that I needed to send them, because there was nothing else I could do:
I said you could have a refund, but this morning I wake up and see that you went to your credit card company and did a charge back. This means they take the amount directly out of my bank account. As a result of this action, I loose money on the original order, I loose money on the refund AND I now received a $35 bounce fee because I did not have an extra $175 sitting the account. So your daughter's "Oh, I don't want it anymore" cost me and my family about $50 that we don't have. I would really like to thank you for that.
Backstory: They placed an order in the morning. Later in the evening, they wanted to cancel. I explained I was going charge a $15 fee because of the money I was going to loose from the charge and the refund. Below is the letter that I needed to send them, because there was nothing else I could do:
I said you could have a refund, but this morning I wake up and see that you went to your credit card company and did a charge back. This means they take the amount directly out of my bank account. As a result of this action, I loose money on the original order, I loose money on the refund AND I now received a $35 bounce fee because I did not have an extra $175 sitting the account. So your daughter's "Oh, I don't want it anymore" cost me and my family about $50 that we don't have. I would really like to thank you for that.
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