Sunday, March 16, 2008

Google Checkout

For the first time, I found a warning, before I had the problem. I found this text which came from a Google Checkout representative. It is about how and where the Google Logo should be in order to be in compliance. Once again, I think they are another company throwing their weight around. I am posting it here because, if you are going to do Google Checkout, it is good information:

During our recent review of your website http://www.DOMAIN.com, we found that your website doesn't appear to display Google Checkout buttons or logos in accordance with the following policies:

- To inform prospective buyers that you accept Google Checkout, you may only display a Google Checkout acceptance logo on your website as specified here:
https://checkout.google.com/seller/acceptance_logos.html.

You may not alter the size, shape, color, or any other aspect of the acceptance logos provided by Google. Any use of the Google Checkout product name, logo, buttons, or associated imagery not explicitly authorized is strictly prohibited.

- Ensure 1:1 and adjacent button placement You must place a Google checkout button or Buy Now button immediately beside, above, or below every existing checkout button or link on your website. (Because users tend to read horizontally, we recommend placing the Google button beside your existing buttons and links.)

You must separate the Google checkout process from your existing checkout process.

If a buyer initiates your existing checkout process, they must not see a Google Checkout button.

If you're using Buy Now buttons, you must display a Buy Now button in a visible and appropriate location for each item you'd like to sell using Google Checkout.

- Place Google Checkout buttons before your login pages Buyers should only have to provide their purchasing information once. If you require users to register or sign in to your site, you must ensure Google Checkout and Buy Now buttons are available before the login process so buyers are able to check out with Google Checkout without having to log in. (You may still track visits and personalize pages using cookies.)

- Direct buyers quickly to Google
If you're using Google Checkout buttons, you must ensure that buyers who click the Google Checkout button on your site see the Google Checkout confirmation page within one second, and without seeing any intermediate pages. This will help you avoid shopping cart abandonment. We recommend you consider pre-computing shopping carts, leveraging server to server posting, and other tips in our Developer's Guide.

- Do not disable the browser's 'Back' button Buyers who click their browser's 'Back' button should be brought from the Google confirmation page directly back to your site without seeing any intermediate pages. (Learn about server-to-server posting and other best practices in our Developer's Guide.)

- Identify unsupported purchases
If you're using Google Checkout buttons, you must display the Google-hosted 'not available' button for orders not adhering to our content policies (https://checkout.google.com/seller/content_policies.html).

- Google Checkout must be available as a checkout option at least 95% of the time Google Checkout may be unsupported no more than 5% of the time, in which case you are required to display the 'not available' button. At least 95% of the time, Google Checkout must be offered as a checkout option, with the standard Google Checkout button prominently displayed.

- Direct your 'checkout' links and buttons to the checkout process Buttons or links containing the word 'checkout' should initiate a checkout process, not a 'view cart' page. The latter may confuse buyers and disrupt the purchase flow.

Because it appears your website doesn't meet one or more policy requirements, your AdWords ads aren't eligible to display Google Checkout badges at this time. (Your account is still active, however, and you may continue to process transactions.)

If you'd like to display badges again, please make the appropriate changes to your website, then respond to this message so we can confirm the changes.

For more information about Google Checkout button and Buy Now button requirements, please visit https://checkout.google.com/seller/policies.html.

For information about Google Checkout badges, please visit http://checkout.google.com/support/sell/bi...py?answer=37897.

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